F.A.Q


Spanish knitwear you'll love your baby to wear!

Shipping and Delivery

All items are dispatched within 48hrs of receipt of order/payment.

Standard Free Delivery 3-5 days 
Orders are shipped via Royal Mail tracked or DPD tracked.

Delivery 2 days (next working Day) order before 12 mid day
Faster shipping/ options are available on some items. "See More" for details.

If your item is on back order: you will be notified of an expected delivery date.

If we have ordered items in for you: you will be notified of an expected delivery date.

For any other delivery queries please get in touch using the "contact us page"

Payments

All payments are securely processed using Pay Pal.
You can pay with your pay pal account or by debit or credit card.
Should you wish to pay by any other means please get in touch.

What you should know!

We update our site weekly and are constantly looking for new ranges in Spanish Knitwear.
Make sure you check back regularly or join and subscribe, we don't bombard you with emails just keep you up to date with any new arrivals.
You can unsubscribe at any time should you change your mind.   

Returning items

Should you need to return an item, customers are responsible for return postage costs.

We ask that any items be returned complete with tags and packaging.

Enclose a note along with your packing slip stating reason for return and exchange or refund required.

If items are not complete with tags or show signs of wear unfortunately we will be unable to refund or exchange and no correspondence will be entered into.

A traceable service is advised.

All refunds are less postage/shipping costs

Delivery costs where applicable are non refundable.

Terms in short

By using our site you agree to our terms/conditions.
All information supplied by you the customer must be truthful and accurate.
All information supplied by us Spanish Knitwear is truthful and accurate to the best of our knowledge.
We will do our best to honor all orders and deliver in a timely manner as stated.

Privacy in Short

Your privacy is important, we do not sell or distribute any personal information to third parties.